We’d like to call attention to a potential scam that could target elderly and home-bound individuals in our area.
An unidentified telemarketing company is making high-pressure telephone calls promoting a personal emergency response service, such as the LifeLine service. The caller will try to pressure the individual into providing their credit card information, bank account information, or other sensitive personal identification information over the phone.
These calls are not valid. If your care provider feels that you or a loved one might benefit from the LifeLine service (or a different personal emergency response service), they will speak with you in person. Organizations who offer LifeLine do not make sales telephone calls to individuals to promote the LifeLine service.
If you or your loved one are LifeLine subscribers and find yourselves faced with a situation that makes you unsure of your safety, you can press your personal help button to speak to someone in LifeLine’s Emergency Response Center.
To report that you have received a potential scam telephone call, please call (800) 242-1306, extension 4506.